Creating a Culture of Learning
Creating scalable onboarding, leadership, compliance, and mentoring programs for a rapidly growing global fintech organization.
Timeline
20 Months
Tools
Google Workspace
Adobe Creative
Cloud
Role
Manager of
Training &
Culture
Deliverable
Learning
Ecosystem
Scale
120+ Employees,
7 Countries
The Design Brief
Building Learning from the Ground Up
When I joined Alviere as the Manager of Training & Culture, I was tasked with establishing the organization's learning function from the ground up. With no formal onboarding program, centralized learning strategy, or learning management system in place, I designed a scalable learning ecosystem that supported employee development while enabling the company's rapid global growth.
What began as a new hire onboarding initiative expanded into a comprehensive learning strategy spanning leadership development, mentoring, compliance, culture, and knowledge management.
Building Learning as a Journey
Onboarding extends far beyond orientation. I designed a structured experience that guided employees through their first months while equipping both managers and new hires with the resources they needed to succeed.
Great onboarding is a journey—not a single event.
Design for a Global Workforce
Early feedback revealed that some examples and references were too U.S.-centric. I established a global review panel with representatives from multiple countries to ensure every learning experience reflected the perspectives, language, and experiences of employees across the organization.
Inclusive learning begins by listening.
Drive Learner Adoption
Training creates value when people believe it's worth their time. I focused on demonstrating practical benefits through relevant, engaging experiences and strong stakeholder partnerships, helping shift learning from a required task to a trusted resource.
People engage when learning creates value.
Strategic Priorities
Design for Scalability
Learning extended beyond courses. Governance, manager checklists, reporting, mentoring, documentation, and knowledge management worked together to create a sustainable learning ecosystem that could grow alongside the business.
Scalable learning depends on systems, not courses.
Building the Learning Ecosystem
New Hire Onboarding
Leadership Development
Global Pod Program
Culture & Branding
Compliance & Security
Rather than treating onboarding as a one-day orientation, I designed a structured journey that supported employees throughout their first months with the company. Manager checklists, employee resources, guided introductions, and milestone-based learning helped new hires build confidence, develop relationships, and become productive more quickly.
Many of Alviere's managers were stepping into leadership roles for the first time. I created a development program that combined workshops, practical tools, and guided discussions to help leaders build confidence, strengthen communication, and develop the skills needed to support high-performing teams.
To strengthen collaboration across seven countries, I designed a mentoring and networking program that paired employees from different departments, locations, and experience levels. The program encouraged knowledge sharing, built relationships across the organization, and helped create a stronger sense of community as the company continued to grow.
As Alviere expanded internationally, I developed learning experiences that helped employees understand the company's mission, products, values, and messaging. The goal was to create a consistent employee experience while giving every team a shared understanding of how to represent the organization.
I designed a centralized compliance learning program that combined third-party training with internal tracking, reporting, and audit support—giving the organization a consistent process for managing mandatory learning.
As the program evolved, I integrated the experience into the company's LMS, simplifying compliance for employees while improving visibility for administrators.
Building a Learning Journey
Developing Confident Leaders
Connecting a Global Workforce
Building One Company
Program Governance
Project Outcomes
Built a connected learning infrastructure spanning onboarding, leadership development, mentoring, compliance, culture, and knowledge management.
Scalable Learning Ecosystem
Achieved 98% training satisfaction, 100% compliance completion, and 2% turnover while supporting the organization’s rapid growth.
Measurable Program Results
Created inclusive learning programs that supported employees across seven countries while establishing a more consistent company experience.
Global Employee Experience
Training doesn't create business results.
Learning experiences change beliefs.
Beliefs change behaviors.
Behaviors create results.
Reflection & Growth
This project reshaped how I think about learning. Rather than creating individual courses, I built a connected learning ecosystem that supported employees throughout their journey—from onboarding and leadership development to compliance and culture. Employees started describing onboarding as one of the best experiences they'd had — proof that thoughtful design creates value people actually notice.
Building Alviere's learning function taught me that successful learning isn't created through content alone—it grows through relationships, trust, and continuous listening. Early onboarding materials reflected my perspective more than the experiences of colleagues across the global workforce, so I established a review panel with employees from multiple countries to ensure future learning reflected the people it was designed to support.
That experience continues to shape how I approach every project since. I design learning systems built with learners, not just for them — an approach that has shaped everything I've built since.
Given additional time, I would have expanded the ecosystem beyond its original scope by extending the leadership pathway for emerging leaders, completing department-specific knowledge hubs in Confluence, and developing a sales enablement program for customer-facing teams.
Those initiatives all supported the same goal that guided the project from the beginning: creating learning experiences that people value—not because they're required, but because they genuinely help them succeed.
What I’m Proud Of
How the Project Shaped My Approach
What I’d Build Next
